FAQ

You can use the batteries. since the blood pressure monitor is a high-tech equipment, when working with it, use only high-quality batteries, with an intact insulating layer.

Testing of disposable alkaline batteries in our testing laboratory has shown that some batteries that are advertised by manufacturers as "high energy" (eg Energizer Max Power Seal or GP Extra) do not actually provide sufficient charge and load capacity for use in a 24-hour BP monitor. This is due to the fact that the conditions for using batteries in a 24-hour blood pressure monitor differ from their more traditional use (for example, in digital cameras). In particular, in the ambulatory blood pressure monitor, a significant compressor starting current has a great influence on the battery operation.

We recommend to use the following batteries in BPLab devices: Energizer Maximum Power Boost, GP Ultra Plus, Duracell Professional MN1500, Duracell Turbo Max MX1500, Varta High Energy, Varta Max Tech, Alkalistic (IKEA) ...

Attention! Only use alkaline batteries. When using cheap salt batteries, there is a high probability of leakage of electrolyte from the batteries, which leads to the failure of the device! The breakdown of the device due to the leakage of electrolyte from the batteries is not a warranty case!

We recommend to use new generation Ni-MH batteries with reduced self-discharge current:

These batteries can be recharged up to 1000 times and at the same time come pre-charged, ready to use.

Conventional batteries are susceptible to self-discharge as they lose a significant amount of energy during storage. The recommended batteries retain 80% of their energy after being charged for a year. No special chargers are required for them.

Yes, you can. Before changing the batteries please make sure that the clock of the device shows the correct time, turn off the monitor, change the batteries, turn it on and make sure that the clock is working properly.

1. Loss of battery capacity

If the problem appears after a long enough period of monitoring, the reason is most likely a loss of battery capacity. If you have been using batteries for more than 1 year, you should replace them.

You can try to restore the capacity of the batteries. To do this, install the batteries in the charger and carry out 3-4 full discharge - full charge cycles in a row.

If the problem appears immediately after starting the monitoring process or when using new batteries, the reason is probably that the batteries have lost their capacity because they have not been used for a long time (for example, if they have been in a warehouse for a long time). In order for the batteries to acquire the required capacity, it is required to carry out 3-4 discharge-charge cycles, as described above.

2. Incorrect size or application of the cuff

If the problem appears immediately after starting the monitoring process, the reason is most likely in the incorrect selection of the cuff size and its application. When the cuff is applied loosely, the operating time of the compressor increases and, as a result, the batteries are discharged faster. In addition, with a loosely applied cuff, the comfort of the study deteriorates, and the number of unsuccessful measurements increases (in the study protocol, messages “cuff disconnected”, “measurement time exceeded 2 minutes” prevail).

It is also well known that when a large cuff is applied to a thin arm, the blood pressure measurement result is underestimated by 20 mm Hg. Art. It is easy to check the tightness of the cuff during monitoring by evaluating the pumping time in the "signals" mode. The time it takes to increase the pressure in the cuff by 120 mm Hg. Art., should not exceed 10 seconds.

When the cuff is too tight, pinched tube messages prevail.

3. Patient behavior

If the measurement has low validity (percentage of successful measurements), it can also be due to the patient's behavior. You can easily assess the patient behavior during monitoring by reviewing the native blood pressure measurement curves (oscillograms).

If the patient behaves incorrectly during measurements (moves, moves his hand, strains his arm), then the energy consumption from the batteries increases for the following reasons:

In addition to the discharge of power supplies, the described reasons increase the discomfort during monitoring and reduce the reliability of the results.

Therefore due attention should be paid to patient instruction before the monitoring starts.

Attention!

The site contains only the standard software version. To get an extended version, please address This email address is being protected from spambots. You need JavaScript enabled to view it..

ATTENTION!

Installation and update of the software must be run with administrator rights.

To do this, right-click on the setup.exe file and select "run as administrator" from the drop-down list.

Then follow the instructions of the BPLab Software Installation Wizard.

First, you need to find out if the printer is working properly, the correct driver is installed, all the cables, etc. are connected. In case all the above is working properly, reinstall / update the BPLab software. If you still have the problem, contact the service department.

To delete unnecessary data, press the "Delete" button in the archive window, or press the Delete key. This will open a dialog to confirm the deletion. If there is not enough space for the archive on the hard disk, you can compress the files.

It is performed by deleting the results of signal analysis. When you reopen the zipped file, the analysis results are restored automatically.

To pack the files of analyzed studies, press the "Pack" button in the archive window or press <ctrl+f10>.

The option for activating additional software options depends on the program edition supplied to you (the version of the program is indicated on the CD).

Registration of software in the standard edition

Install / update software from the disc supplied to you . Then start the BPLabWin software, select “Settings” / “Registration” in the menu, enter the registration data indicated inside the box with the software you received, and click «ОК».

If you entered the registration data correctly, the message “Registration completed” will appear. The new options will be available after restart. " Close the BPLabWin program and start it again.

Registration of software in the extended edition

Attention!

BPLAB extended edition software (Vasotens) requires software protection key!

Install / update software from the disc supplied to you.

Install the driver for the software protection key. To do this, click the "Install Senselock driver" button in the program installation window and then follow the instructions of the Installation Wizard.

Connect the software protection key to an available USB port on your computer.

When the BPLAB software is launched for the first time, a form for entering registration data will open. Enter in the form the registration data indicated inside the box with the software you received, and click «ОК».

Yes, you can. This requires:

1) Specify in the BPLabWin program the code of the file with the study to be sent.

The code is indicated in the "Archive" window to the left of the patient's surname and on the «Patient data» form.

2) Go to your email and create a new letter. Attach a file with research to the letter. To do this, open the dialog for selecting the attached file and go to the folder with the research archive. By default, this folder is C: \ BPLAB \ BPW. Find the required and attach it to the letter.

Yes, you can. This requires:

1) Select «Print» -> «Report» in the menu. In the window that opens, select the sections that will be included in the report and click «View».

2) In the opened window select «Export» -> «PDF Document».

3) Save the report in PDF format to a chosen folder and send it by e-mail.

If you have installed a software edition with additional options for stiffness analysis and / or CAP analysis, then to update the program you need to make an application to This email address is being protected from spambots. You need JavaScript enabled to view it.

Be sure to indicate the following:

Send a request by going to the feedback form.